New Zealand Self Drive Tours Reviews

EXCELLENT
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Based on 53 reviews
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Lena Meany profile picture
Lena Meany
29/09/2025
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My mom and I went on a trip of a lifetime with New Zealand Travel Organiser organizing our trip expierience. They worked tirelessly with my husband and were always quick to answer questions and help us. It was the most amazing trip of our lives! We had an incredible tour guide, Lisa, who understood exactly what we wanted to see and made it all happen. She would confirm all our reservations and helped us see areas of New Zealand we would have missed had we gone alone. I cannot say enough about how amazing this experience was largely to New Zealand Organiser and Lisa. Thank you Thank you Thank you!!! I hope to be able to utilize your services again in the future. Best trip ever!!!!
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J B
14/07/2025
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Alex was amazing! How did you find the planning and booking process? It was excellent and very smooth including the car rentals. What were the highlights of your holiday? Skiing as it was completely new, exciting and exhilarating! (As per my husband) Also doing the e-bike. Though I missed out on both as I just couldn’t do it. I did enjoyed it as much as my family did looking at the photos. If they’re happy, I am too! Do you have any suggestions for what we could have done to improve your holiday experience? Not really as you’ve done an amazing job and you’re always available when we needed you. Great experience! We did the first time in 2018 with Patrick and that was great. We’ll definitely get your services next time. Most definitely!
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brian meany
18/06/2025
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Wow I do not even know where to begin and I hope ai have enough space. New Zealand Travel Organiser is such a phenomenal and wonderful company to work with. They went out of their way more times than I can count to ensure the at this trip went perfect. My wife turned 50 this year and I surprised her and her mom with a 10 day trip to New Zealand. Both being enormous LOTR fans I could not think of a better perfect gift. I started this trip 3 years ago not knowing how the process works as I have only gone out of country (1) time. Nicole responded rather quickly despite the 18 hour or so time difference. Nicole very politely let me know that was too far in advance as the exchange rates changes, but, with that being said, over the next 3 years she continually worked with me to create a trip that would allow them to see everything thats wonderful about New Zealand and, of course, for them to visit and see the numerous LOTR locations. Over the 3 years I had to modify the trip numerous times over the years, but I never felt any frustration or had any issues with it. Nicole came up with perfect itinerary for the 10 days and one that allowed for them to enjoy the trip with no real sense of urgency. The trip was built to allow enough time between each event to allow them to really see and tour the country. About 2 months prior to the trip, I unfortunately had to change the trip again due to some health issues with my mother in law and my wife did not feel comfortable driving in another country and on the right side! They were very understable and quickly found us a tour guide named Lisa. What a wonderful guide and person she was!! She was extremely knowledgeable of everything and provided them with such wonderful insight of New Zealand and their history. She went above and beyond to ensure my wife and her mom were taken care of at every hotel, apartment and even the hobbit hole!! She did everything to ensure her mom had access to a wheelchair or golf cart etc, when needed, so that she could enjoy the sightseeing and could participate in the tours. Lisa even went out of her way to call the airports on their return flights home, in New Zealand and in Houston, Texas to ensure that an airport employee and a wheelchair were available so they could move quickly thru the airport. I will for always be grateful to Nicole, her co-workers and for our tour guide Lisa for making this trip a life changing experience for my wife and her mom and for providing them with life long memories! I cant even put into words how kind, caring, thoughtful and exceptional they are and how far out of their way they went to ensure that the trip was perfect and that their needs were met the entire time! I know they are both already looking to return. If you are even slightly interested in visiting New Zealand I highly recommend you contact New Zealand Travel Organiser!! You will regret it if you dont!! An exceptional wonderful experience!
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Richard Watson
07/03/2025
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We were impressed by the responsiveness of NZ Travel Organiser. We emailed a plan for a trip on Saturday evening, and received a follow-up call on Sunday morning to discuss the finer details. The itinerary was very detailed and all went well. One of the best travel agency experiences we have had in about 50 years of traveling.
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Michael Eldridge profile picture
Michael Eldridge
05/03/2025
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I had a dream for my 50th to experience New Zealand while experiencing a few Lord of the Rings excursions. Nicole set us up with the perfect combination of LoTR, New Zealand history and sights, with time to explore on our own. And she has been so responsive each time I've had a question or suggestion both before and after we got here.
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Takeru Yokoi
25/08/2024
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This is the second time I have used New Zealand Travel Organizer to arrange our holiday. This time Francine has arranged our holiday. Her arrangement and care were absolutely perfect. When we are not only excited but also apprehensive about going to places where we have never been and doing experiences that we have never had before, she worked hard to allay our fears. As for me, I was very nervous about driving a car in another country for the first time. However, thanks to her arrangements, my anxieties about driving a rental car were less than I expected. New Zealand Travel Organizer is remarkable for its back-up system. If the main consultant is unavailable, the alternative consultant responds very quickly except on public holidays. We can always feel reassured by the back-up system. I would like to use New Zealand Travel Organizer again when I visit New Zealand in the future.
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Mary Elizabeth Bathum
09/04/2024
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A once in a lifetime trip! The advice and organization of Samantha and her team at New Zealand Trip Organizer took away the worry of travel and just left the magic adventure.
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David Tulk
04/03/2024
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NTZO did an excellent job of organizing our 3 week adventure in New Zealand customizing our trip to included hiking, biking and kayaking. We highly recommend that you connect with them to see how they can make your trip to NZ as memorable as ours. Dave & Jane
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bernadette worthington
13/03/2023
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Wow..what a BRILLIANT Company. Thank you so much Francine, you organised a SUPERB itinerary for us and when disaster struck on Day 1 you were right in there reorganising our accommodation and OUR activities. You kept abreast of the Rain Storms, washed out roads, floods and every thing else nature threw at us. AND you refunded us in full immediately for all the cancelled activites. You made our holiday enjoyable throughout and we appreciate you enormously. I can't recommend New Zealand Travel Organisation highly enough...you won't find a better organisation anywhere in the world. Thank you again from the bottom of our hearts, you are a gem.

New Zealand Travel Organiser Reviews

What our customers have to say about their experience….

Read New Zealand Travel Organiser reviews from satisfied clients. Find testimonials, ratings, and reviews below to help with your travel planning.

Here at New Zealand Travel Organiser our utmost goal is to exceed customer expectations. Holidays are such an important time, it is that special time that we get to spend with our loved ones or time we need to rejuvenate and relax due to the busy world we live in. We understand this and that is why every client is so important to us. Our highly trained consultants are very mindful of this. Therefore, we always go above and beyond to customise and book the most amazing New Zealand holidays. We want the holiday booked through us to be the most amazing holiday you have been on, seamless from start to finish. At the end, return home with amazing memories of the absolutely stunning country we our proud to call home.

We work closely with every client throughout the planning and booking process. After they have travelled, we get back in touch for their honest feedback about how everything went. We ask for feedback on a range of details, from their accommodation, to their favourite tour, to the weather! It is always such a pleasure receiving amazing feedback and of course it helps us to continually improve our tours and offers.

Browse below our recent reviews. We encourage all clients to write a review as they give new clients a fantastic insight into what they might like to do and see. In addition, they offer reassurance that by booking with New Zealand Travel Organiser you will not only travel around one of the most amazing countries in the world, it will be one of the best (if not the best!) holidays of your lifetime.

 

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Alex Gillespie – Travel Consultant
Nina Smolar – Logistics Specialist 
Sarah Christie – Logistics Specialist 
Adeline Duffy – Logistics Specialist 
Samantha Wells – Logistics & Sales Support 
Patrick Griffin – Guide, Chauffeur

Contact us: +64 3 443 2111
E: info@nztravelorganiser.com
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